Privacy Policy.
Protecting your privacy.
At Left.io we understand the importance of protecting the privacy and confidentiality of your personal information. The outlined Privacy Policy governs the collection, use and disclosure of your personal information in any form, whether written or electronic, by Left.io and any of its affiliates. The Personal Information Protection and Electronic Documents Act (the “Act”) and any applicable provincial legislation governs the collection use and disclosure of your personal information. This Privacy Policy explains how to ask questions, make suggestions, and express concerns about our privacy practices, along with the type of personal information that may be collected from you and how this information will be used.
The outlined policy applies only to personal information collected by Left.io and its affiliates. Please be aware that the Left.io website does contain links to other sites that are maintained by third parties who are not required to comply with this Privacy Policy and for which Left is not responsible for. By using the Left.io website our submitting your personal information to Left via our website you are agreeing to the terms and conditions outlined in this privacy policy. It is the user’s responsibility to review the privacy policies on any external websites to determine their information handling practices.
What personal information do we collect, and why?
We collect the personal information that you supply to us including, but not limited to your name, address, email address and telephone number. The information we collect is used to enhance your experience on our site, respond to your inquiries and provide more targeted advertising and details on specific products and services. Left.io will retain your subscriber ID and passwords (if you create any) so that we can remind you of them upon request. If you use your personal information to enter a contest or other promotion through our website, we will use that contact information to administer the contest or promotion including contacting, announcing and promoting prizewinners. In addition, sometimes our contest rules provide that we may contact contest entrants with promotions and product information. Our contest rules will also provide the you with the option to indicate that you do not want to be contacted by us for this purpose. In the case that a contest involves a co-sponsor who may have their own privacy policy practices in place, the contest rules and/or entry forms will inform you upon entry that your personal information will be shared with these co-sponsors and provide you the option to to opt-out from receiving further product or promotional information from them.
In order to better understand your interests and provide you with more tailored products and services, we collect interaction and demographic information when you visit our site. If you choose to opt-out of any use of your personal information in accordance with our opt-out policy, we will keep your contact information on a list so that your request can be honored. If you provide a complaint to any of our departments, we will collect your contact information and the nature of your complaint, for the purpose of investigating your concerns and responding to you.
About Cookies and tracking technologies
When you use the Left.io website, we may assign you an internet cookie which is a small text file that a website stores on your internet browser that can collect and store information. We use cookies to gain better understanding of how visitors are using our websites, to make sure our ads and dynamic content are served correctly and to improve the performance of our websites. For example, a cookie may recall a set of preferences you have set for our website and record items that you have registered for. Storing cookies on your web browser provides us with the information that we need to tailor your experience on our website and present you with options and content that better match your preferences. Unless you have set your preferences to alert you when a cookie is being stored on your computer, you are not likely to know about it. Cookies are generally invisible to the user and are intended to improve the overall experience on a website.
If you are concerned about cookies, it is possible to turn them off in your web browser preferences. The following link – https://www.networkadvertising.org/managing/opt_out.asp has useful information about how to opt out of cookies that are placed by companies who are members of the network NAI (Network Advertising Initiative) Opt-Out. It is important to be aware that when you disable your cookies you may not be able to use all portions of our websites, particularly pages requiring registration. Some advertising or other links on our website will originate from outside advertisers. If you view ads on a third party site, the advertisers may assign a cookie. Left.io does not control these cookies, nor is it responsible for any marketing or other use of your information by these advertisers.
The Left.io website might use Web beacon, gif, or other technologies to better tailor and manage our advertising efforts across a number of pages on our site. When you access a page that uses these technologies a non-identifiable notice of that visit is generated which may be processed by us or by our suppliers, usually in conjunction with cookies. If you do not wish to have your cookie information associated with your visits to these pages, you can change your browser settings to turn off cookies. If you turn off cookies, Web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.
The Left site may use third-party advertising companies to present advertisements to visitors on our website. These third-party companies may use information (not including your name, address, email address or telephone number) about your visits to this and other sites in order to show targeted advertisements about products and services that may be of more interest to you.
We use IP (internet protocol) addresses, to gather demographic and statistical information regarding our users, for systems administration and to diagnose problems with our servers, and to administer our websites. IP addresses may also be used to display or allow our third party advertising providers to display more targeted advertising and content.
From time to time we may track and analyze anonymous usage and browsing patterns of visitors to our websites. We do this to provide our advertisers with more targeted advertising opportunities which as a result enhances the overall user experience by showing them advertisements that are more likely to interest them.
Who does Left.io disclose personal information to, and why?
Left.io may disclose your personal information under the following circumstances:
To provide visitors of our website with Marketing Offers, Left.io may disclose your personal contact information to affiliates and selected sponsors and advertisers. If you do not wish to receive any Marketing Offers from us, you may opt-out at any time by following the opt-out procedure below.
Left.io may transfer your personal information to third party service providers in order to fulfill your order or perform processing and other specialized services (such as credit card or payment processing, prize fulfillment of our contests, management of customer service requests, and product delivery).
Your personal information may be processed and stored outside of the province in which you reside and/or outside of Canada by us, an affiliate or a third party service provider for the purposes set out in this Privacy Policy and, under the laws of these other jurisdictions, in certain circumstances foreign courts, law enforcement agencies or regulatory agencies may be entitled to access your personal information.
Your personal information may be processed and stored outside of the province in which you reside and/or outside of Canada by us, an affiliate or a third party service provider for the purposes set out in this Privacy Policy and, under the laws of these other jurisdictions, in certain circumstances foreign courts, law enforcement agencies or regulatory agencies may be entitled to access your personal information.
Left.io may disclose your personal information to third parties if you have violated our terms of service or conditions of purchase, or if we need to comply with applicable laws and lawful governmental requests, other legal and regulatory authorities and for other legal reasons.
Left.io may disclose your personal information on a confidential basis to parties connected with the contemplated or actual financing, insuring, sale, assignment or other disposal of all or part of our business or assets, including for the purposes of determining whether to proceed or continue with such transaction or business relationship or fulfilling any records or other reporting requirements to such parties.
Consent and opt-out policy
In general, Left.io seeks consent to use your personal information in accordance with our opt-out policy. Except as set out in this section, Left.io obtains your express opt-in consent to use or disclose sensitive personal information.
If you do not wish to receive Marketing Offers, you may opt-out at any time by doing either of the following:
- Follow the instructions at the bottom of any email Marketing Offer you receive.
- Email Customer Service at privacy@Left.ioand request that your personal information not be used for Marketing Offers. It may take 2-4 weeks to fully process your opt-out request.
Generally, when you provide us with your personal information, we will assume that you consent to our collection, use and disclosure of such information for the purposes identified or described in this Privacy Policy, if applicable, or otherwise at the time of collection. We reserve the right to use and disclose your personal information without your consent where required or permitted by law, for example, if we have reasonable grounds to believe the information could be useful when investigating a contravention of a federal, provincial or foreign law, in order to protect or defend our legal interests, or to comply with applicable laws and lawful governmental requests.
We will give you access to the information we retain about you within a reasonable time, upon written request, satisfactory identification and proof of entitlement. In some cases, we may not provide access to personal information in our possession or control. If we deny your request, we will advise you in writing of the reason for the refusal and you may challenge our decision.
Addressing privacy concerns.
Please feel free to contact us with any questions or concerns you have about your privacy or this Privacy Policy. If you have a question concerning Left.io’s Privacy Policy, or if you have any concerns, please call our customer support team at: 604.477.5686 or privacy@Left.io. You may also write to us at #4 – 20000 Stewart, Maple Ridge, BC, Canada, V2X 9E7.